Terms and conditions

1. Acceptance of the Terms

The contract below outlines the terms of service of Franchi Web Design ("the Agreement"). By downloading, installing and using Franchi Web Design's products and services ("the Services") you accept and acknowledge that you have read and accepted this Agreement in its entirety and agree to be bound by its terms. These terms of service apply to all users of the Services, including users who have purchased our products.

2. Amendments

Franchi Web Design reserves the right, in its sole discretion, to modify or replace the terms of this Agreement at any time. If the changes constitute a substantial change, Franchi Web Design will notify you by posting an announcement on the Franchi Web Design website. What constitutes a material change will be determined at Franchi Web Design's sole discretion. The user is responsible for reviewing and acquiring familiarity with these changes. The use of our Services following notification of a substantial change to this Agreement will constitute acceptance of the Agreement as amended.

3. Terms of Service

Franchi Web Design provides this service "as is, as available" without representations or warranties of any kind. Franchi Web Design does not guarantee the continuous availability of the service or any specific feature of the service. Franchi Web Design will inform you of any significant changes to the service that it may occasionally make.

4. Product License

Themes and plugins are licensed under GPL version 3 ( click here to learn more about the GPL ).

5. Delivery OF THEMES / PLUGINS

After having successfully processed the payment, you will receive an e-mail with the order number and other information on the purchase. Your license key is available in your account area along with theme / plugin downloads. You can download the themes / plugins by logging into the account created for you when purchasing the theme / plugin and clicking on the appropriate link. If you do not receive an e-mail containing your information, you can contact us via the module contact to request purchase information. Access to re-download the purchased files will be granted as long as the license key is valid. If a license key expires, download access to associated files will be interrupted until the license key is renewed.

6. Warranty

Franchi Web Design makes no representations, warranties or guarantees regarding the reliability, timeliness, quality, suitability, availability, accuracy or completeness of the Services. Franchi Web Design does not represent or warrant that (a) the use of the Services will be safe, timely, uninterrupted or error-free or will work in conjunction with any other hardware, software, system or data, (b) the Service will meet your requirements or expectations (c) errors or defects will be corrected, or (d) the Services are free of viruses or other harmful components.

In addition to the above disclosure, BubiBlock is licensed under the GNU General Public License; Version 2 (v2). For the protection of developers and authors, the GPL also clearly explains that there is no explicitly implied warranty for the use of BubiBlock or its derivatives.

7. Information on privacy and data protection

The customer acknowledges that Franchi Web Design must collect, process and use customer data in order to process orders, purchases and manage VAT.

8. License

Licenses are valid for one year from the date of purchase. A valid and active license key is required to obtain updates and support for purchased products. After one year, the license keys can be renewed.
Abbiamo anche licenze a vita, con le quali puoi avere aggiornamenti e supporto per sempre. (Il supporto gratuito è sempre disponibile)

9. Prices

The prices of all products are subject to change. The notice of price changes will be made on the Franchi Web Design website.

10. Software Updates

Updates are included free for one year if you have a valid and active license key.
Updates will be delivered automatically from the WordPress dashboard.

11. Support Services

306 / 5.000 Risultati della traduzione Support for purchased products is provided for up to one year after the date of purchase. If you want to get support after one year, you need to renew your license key or purchase a new license for a theme / plugin you want to get support for. (Free support is always available)

 

12. Refund Policy

We firmly believe and stand behind our products 100%, but we understand that they cannot work perfectly for everyone at all times. If you wish to request a refund, please open a “Request for Refund” support ticket. When requesting a refund, we respectfully ask that you comply with the following conditions of the refund policy:

• You are within the first 15 day from the original purchase of the theme / plugin.
• Non possiamo concedere rimborsi dopo i primi 15 day dall’acquisto originale.
• Non possiamo concedere rimborsi sui pagamenti di rinnovo.
• Hai un problema che non siamo in grado di risolvere che rende il sistema inutilizzabile. Potremmo farti domande sulla natura della tua richiesta di rimborso in modo da poter migliorare il tema/plugin in futuro.
• Se il tuo problema deriva dall’impossibilità di installare correttamente il tema/plugin o dal fatto che il tema/plugin esegua le sue funzioni di base, prenderemo in considerazione la tua richiesta di rimborso.
• Hai contattato il nostro team di supporto e ci hai permesso di tentare di risolvere i tuoi problemi o hai spiegato perché il tema/plugin non funziona per te.
• Tieni presente che i problemi tecnici causati da plugin di terze parti o altri software non forniranno motivi per un rimborso.
• Accetti di disattivare e disinstallare il tema/plugin dal tuo sito se viene concesso un rimborso.
• I rimborsi saranno offerti a nostra esclusiva discrezione. Acquistando un tema/plugin dal nostro sito, accetti questa politica di rimborso e rinunci a qualsiasi diritto di sottoporli a qualsiasi domanda, giudizio o azione legale.